| 1 (888) 551-5453 |
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Sales: |
(888) 551-5453 x3
(757) 233-6887 local sales@solutrix.com
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Support: |
Colocation / Managed Services / Hosting 24x7 support:
1 (888) 551-5453 x1
support@solutrix.com
Ticketing sytem:
http://support.solutrix.net
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Billing: |
(888) 551-5453 x3
invoices@solutrix.com |
If you have any questions, please email David at david@solutrix.com.
Business office, mailing address:
Solutrix, LLC
2609 Production Road
Virginia Beach, VA 23454
Directions
NORFOLK FACILITY
VIENNA FACILITY
COX IP BACKBONE
Solutrix’s main application hosting facility is located in Norfolk, VA. The building is hardened and hurricane-resistant with triple-redundant diesel generators. It was built with U.S. Government requirements in mind.
For clients that need to have a presence in Northern Virginia, we have space in in Vienna, VA and Reston, VA (SAS 70 Type II).
Additional SAS70 Type II facilities, are located in San Jose, CA and Andover, MA. Contact us for more details.
Norfolk facility details:
Physical security
• Perimeter fence with constantine wire
• Gate code
• Fob-controlled door entry
• 24/7 monitoring by 3 separate departments
• CCTV
Enviromental
• Industrial-grade HVAC
Power info
• 2500 Amp feed
• 3x 220 KW diesel generators on standby with fuel reserves / delivery contract
• APC battery backup
Fire suppression
• FM-200®
• Fenwal panel
• Monitored by 3 separate departments
Monitoring and Remote Hands
• 24/7/365 network and server monitoring
• 24/7/365 Remote Hands available
• Additional facility monitoring done by Cox via 3 separate departments
• Spare parts pool kept on hand
Vienna facility details:
Physical security
• 24x7 Guard Presence
• Biometric hand scanner
• Fob-controlled door entry
• 24/7 monitoring
• Digital CCTV with 30-day storage
Enviromental
• Data-grade HVAC with N+1 redundancy
• 72 degree ambient +/- 2 degrees
• 45% humidity +/- 5%
Fire suppression
• VESDA zone-based
• Smoke + High temp detectors
• Dry-pipe, pre-action double interlock
Monitoring and Remote Hands
• 24/7/365 network and server monitoring
• 24/7/365 Remote Hands available
• Additional facility monitoring done by 2 NOCs
• Spare parts pool kept on hand
Norfolk
Our network is directly attached to Cox Communication’s core network which has access to multiple Internet backbones via BGP routing. Through our partnership with Cox Communications, we can provision any amount of bandwidth. Whether your application calls for 1 Mbps, unmetered 10/100 Ethernet, or a larger connection, we can supply the bandwidth you need. Our own network core's switching is handled by a mix of HP ProCurve and Foundry switches. Click here to see a map of Cox's IP backbone.
Vienna
In Vienna, our standard available bandwidth is a BGP-routed blend of Level3 + Cogent (multi-homed). Higher cost is offset by the high reliability and uptime that properly managed multi-homed bandwidth provides. Cross-connects to the meet-me room are available, and the following bandwidth providers are currently present: Cogent Communications, Level3, AboveNet, MCI Worldcom, OnFiber Communications, Qwest Communications International, Verizon, XO Communications, COX Business.
As a growing and profitable company, we own and operate all of our servers and equipment. We do not lease servers from a 3rd party or re-sell web hosting or servers unless it somehow benefits the customer.
Our primary server hardware vendor is Hewlett-Packard/Compaq, but we also utilize other brands (such as Dell) depending on the application. Unlike some hosting companies, we do not follow the risky practice of provisioning “desktop PCs” as servers for mission critical roles; we take our customers’ data and applications seriously and avoid practices that may cause downtime and lost revenue.
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